Consult+

3.4
264 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Doctors, nurses, and healthcare professionals: a click away!

Consult+ for Canada Life members is a virtual health and wellness hub. It brings together all the care professionals you need to answer your health concerns. Connect to the right practitioners across an ever-growing array of specialties. Get a prescription renewal. Consult our licensed doctors or nurses by chat, audio or video. Consult+ is for plan members and their dependants covered by their Canada Life group benefits plan.

You can use Consult+ for:

- Minor or known headaches
- Allergies, colds, flu and nasal congestion
- Painless eye issues (eye stye, pink eye,…)
- Infection of the upper respiratory tract (sinusitis, rhinitis,…)
- Mild or known gastric issues
- Mild infection of the digestive system
- Asymptomatic sexual health
- Genito-urinary infection in women
- Breastfeeding support and related infections
- Dermatologic infections and eruptions (rash, hives, eczema,…)
- Minor cuts or bites
- Thyroid issues
- Medical prescriptions or renewals


Consult+ is provided by Dialogue.
Updated on
May 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
260 reviews
Marius Nad
April 13, 2024
Dialogue service ?! In short: - unreliable - unprofessional - they will waste your time. Repeatedly will book a time and never show up (online of course) at the appointment. A service that we rate as Highly Unrecommended. Above rating is based on our own experience with Dialogue, and have solid prove. The saddest part of all is that they don't even care.
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Dialogue
April 15, 2024
Hi Marius, we are sorry to hear that you were not satisfied with your experience with Consult+. Please contact us at canada-life-support@dialogue.co in order to review your experience with our clinical quality team; we will be pleased to discuss further to ensure that you are satisfied with the next interaction with Consult+. Thank you.
Bárbara
February 22, 2024
I have spent two days trying to get a simple refill, and I'm constantly having to get back in line due to errors made to my prescription. To make matters worse, the wait time is very long (It's been 1 to 3 hours each time for me), the AI chat bot doesn't understand simple sentences (at some point, it failed to understand the word "yes"), and the app crashes constantly. I don't recommend trusting your healthcare with this service.
1 person found this review helpful
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Dialogue
February 23, 2024
Hello Barbara, we are very sorry to hear about the difficulties you encountered! Please contact us at canada-life-support@dialogue.co, we'd like to help resolve this issue as soon as possible. We're here to help!
Mauricio Rodriguez
April 26, 2024
Awful so far. Update: been trying to set up my account for weeks and there's always an error. Frustrating s....d s..t. And in the meantime, I can't get my medicine!! 😡😡😡
Did you find this helpful?
Dialogue
April 22, 2024
Hi Mauricio, we are sorry to hear that you were not satisfied with your experience with Consult +. Please contact us at canada-life-support@dialogue.co in order to review your experience with our clinical quality team; we will be pleased to discuss further to ensure that you are satisfied with the next interaction. Thank you.

What's new

Thank you for choosing Consult+! This release includes some bug fixes and performance improvements.